Privacy Policy

Privacy Policy

LAKS Solutions LTD is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our website or services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information in various ways, including but not limited to:

• Personal Identification Information: When you contact us, request a quote, or use our services, we may collect personal details such as your name, address, email address, phone number, and other relevant information.
• Usage Data: We may also collect information about your interactions with our website, including your IP address, browser type, pages visited, time and date of your visit, and other similar data.

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, and personalize your experience. Specifically, we may use your information for:

• Service Delivery: To provide our cleaning and clearing services, respond to your inquiries, and fulfill any requests.
• Communication: To contact you about appointments, updates, or to share information related to our services.
• Marketing and Promotions: With your consent, we may send you promotional information about our services, special offers, or other news we believe may be of interest to you.
• Improvement of Services: To analyze website usage data, understand customer preferences, and enhance our offerings and website functionality.

3. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

• Service Providers: We may share your information with third-party vendors who assist in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard measures, such as encryption and secure storage, to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal and contractual restrictions.
• Opt-Out: If you no longer wish to receive marketing communications from us, you may opt out by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize you and remember certain information about your visit. You may choose to disable cookies in your browser settings; however, doing so may limit the functionality of our website.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

LAks Solutions LTD

• Phone: 0333 772 3506
• For Enquiries: info@lakssolutionsltd.co.uk

Your privacy is important to us, and we are committed to protecting your personal information with integrity and transparency. Thank you for trusting LAKS Solutions LTD with your data.